REFUND
POLICY

Welcome to BOMBAE STORE

At BOMBAE STORE, we strive to ensure every customer is satisfied with their purchase.

If for any reason you are not completely happy with your order, this Refund Policy explains the conditions under which refunds may be issued and the expected refund processing timelines.

Please read this policy carefully before requesting a refund.

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Refund Eligibility

Customers may be eligible for a refund under the following circumstances.

Returned Products

• Product successfully returned and received by our team.
• Item passes our quality inspection process.
• Product complies with our Return & Exchange Policy.

Damaged or Defective Products

You may qualify for a refund if:

• The product arrives damaged.
• The product contains a manufacturing defect.
• You receive an incorrect item.

Customers must report such issues within 48 hours of delivery and provide clear photographs for verification.

Order Cancellation

Orders cancelled before shipment are generally eligible for a full refund.

Once an order has been shipped, it cannot be cancelled and will be subject to our Return & Exchange Policy.

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Non-Eligible Refund Requests

• Products returned after the return window has expired.
• Used, washed, worn or altered items.
• Products without original tags or packaging.
• Damage caused by misuse or normal wear and tear.
• Final sale or clearance products unless received damaged.
• Incorrect size selection where exchange is available.

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Refund Review Process

Once a refund request is submitted, our support team will review the request and supporting information.

If additional information is required, customers may be contacted for further details.

Approved refund requests will proceed to the inspection and processing stage.

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Quality Inspection

For returned products, refunds are issued only after the item has been received and successfully passed our quality inspection.

• Product condition
• Original tags and packaging
• Signs of usage or damage
• Eligibility under our policy guidelines

BOMBAE STORE reserves the right to reject refund requests if the returned item does not meet the required conditions.

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Refund Timeline

Refund Approval

Once your returned product has been received and approved after inspection, the refund process will begin.

Processing Time

Refunds are typically processed within 5–7 business days from the date of approval.

Bank & Payment Provider Processing

Depending on your payment method, it may take an additional 3–10 business days for the refunded amount to reflect in your account.

• Banking institutions
• Credit card providers
• Payment gateways
• UPI and digital wallet providers

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Refund Method

Approved refunds will be issued through the original payment method used during purchase whenever possible.

• Credit Cards
• Debit Cards
• UPI Payments
• Net Banking
• Digital Wallets

In special circumstances, store credit may be offered as an alternative solution.

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Shipping Charges

Shipping charges are generally non-refundable.

However, shipping costs may be refunded if:

• An incorrect product was delivered.
• The item arrived damaged.
• The product contained a verified manufacturing defect.

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Partial Refunds

In certain situations, partial refunds may be issued where:

• The returned product is not in its original condition.
• Components, accessories, or packaging are missing.
• The item shows signs of customer-caused damage.

Any deductions will be communicated before the refund is processed.

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Failed Refund Transactions

If your refund has been processed but has not appeared in your account within the expected timeframe:

1. Check with your bank or payment provider.
2. Review your payment statement carefully.
3. Contact our support team with your order details.

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Policy Changes

BOMBAE STORE reserves the right to update or modify this Refund Policy at any time without prior notice.

Any changes become effective immediately upon publication on this page.

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Contact Us

If you have questions regarding refunds, payment reversals, or refund status updates, please contact our customer support team with your order information.

We are committed to providing fair resolutions and ensuring a smooth shopping experience for every customer.