SHIPPING
POLICY

Welcome to BOMBAE STORE

At BOMBAE STORE, we understand that receiving your order is just as important as choosing the perfect product. We are committed to providing a seamless shopping experience from the moment you place your order until it arrives at your doorstep.

This Shipping Policy outlines our shipping procedures, timelines and important information regarding deliveries.

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Order Confirmation

Once you place an order on our website, you will receive an order confirmation via email or SMS containing your order details.

If you do not receive an order confirmation within a few minutes of placing your order, please check your spam folder or contact our support team.

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Processing Time

All orders are processed within 1–3 business days after payment verification.

Orders are processed Monday through Saturday excluding public holidays.

During sales events, festive seasons, product launches or periods of unusually high demand, processing times may be extended.

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Shipping Coverage

We currently ship across most locations within India.

If your area is not serviceable by our courier partners, our team will contact you regarding alternative arrangements or order cancellation.

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Estimated Delivery Timelines

• Metro Cities: 3–5 Business Days
• Tier 2 Cities: 4–7 Business Days
• Tier 3 Cities & Remote Areas: 7–12 Business Days

Please note that these are estimated delivery timelines and not guaranteed delivery commitments.

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Shipping Charges

• Free shipping may be available on eligible orders and promotional campaigns.
• Applicable shipping charges will be displayed during checkout.
• Additional shipping charges may apply for certain remote locations.

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Order Tracking

As soon as your order is dispatched, you will receive a shipping confirmation email and/or SMS containing your tracking details.

Tracking information may take up to 24 hours to become active after dispatch.

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Delivery Process

• Provide a complete and accurate address.
• Include a valid phone number.
• Ensure someone is available to receive the package.

If delivery attempts are unsuccessful, the package may be returned to us.

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Delays Beyond Our Control

• Extreme weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Government restrictions
• Regional lockdowns
• Courier operational issues

While we work hard to deliver every order within the estimated timeframe, certain situations beyond our control may cause unexpected delays.

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Incorrect Shipping Information

Customers are responsible for ensuring all shipping information entered during checkout is accurate.

• Delays caused by incorrect addresses.
• Failed deliveries due to incomplete information.
• Additional shipping costs arising from address corrections.

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Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please contact our support team within 48 hours.

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Damaged Deliveries

If your package arrives damaged, please take clear photographs and contact us within 48 hours of delivery.

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International Shipping

At this time, BOMBAE STORE primarily serves customers within India. International shipping availability may vary and will be displayed during checkout when applicable.